The postal address of the Company’s registered office

Personal Assurance (Guernsey) Limited, Level 5, Mill Court, La Charroterie, St Peter Port, Guernsey, GY11EJ

The email address or telephone number for direct communication with the Company

The postal address and either the email address or telephone number for lodging complaints against the Company

Postal Address: Personal Assurance (Guernsey) Limited, Level 5, Mill Court, La Charroterie, St Peter Port, Guernsey, GY11EJ

Email: crt@pagldb.com

The details for contacting the Channel Islands Financial Ombudsman

Channel Islands Financial Ombudsman

P O Box 114, Jersey, Channel Islands, JE4 9QG

Email: enquiries@ci-fo.org

Website: www.ci-fo.org

Jersey local phone: 01534 748610, Guernsey local phone: 01481 722218, International phone: +44 1534 748610

Confirmation where the Company and the producer share a common controller

Personal Assurance (Guernsey) Limited and Personal Group Benefits Limited share a common controller, Personal Group Holdings plc.

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