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About us

A winning team creating a brighter future for the UK workforce

Our vision

A winning team creating a brighter future for the UK workforce.


What we do

Provide benefits and services focused on improving employee health, wellbeing and engagement.

As a socially responsible business, we ensure that our offerings across the Group are fair, reasonable and accessible to all reaches of society.


Our purpose

To Protect the Unprotected and Connect the Unconnected.


Our strategy

Our strategy is focused on widening our footprint across a broader range of industries.

  • Driving insurance sales through new and existing channels
  • Transforming reward and benefits
  • Accelerating our SME offer

What we offer

AFFORDABLE INSURANCE

On weekly or monthly rolling contracts

  • Insurance - Hospital plan, recovery plan and death benefit policies, underwritten by Group subsidiaries.
  • Simple plans that are secured for the lifetime of the policy, providing people with peace of mind if the unexpected happens.

Benefits platform

Delivered to employers directly and through channel partners

  • Hapi - A market leading, fully customisable, employee engagement platform and app. Hapiflex, offering flexible benefits, is also available for more complex requirements.
  • Sage Employee Benefits - An employee engagement platform designed for the SME market.

Pay & Reward

  • Consultancy and software solutions
  • Innecto & QCG - offer strategic consultancy on pay and reward through their experts  and a suite of cloud-based SaaS solutions and surveys.
  • Clients can tailor their solution with our experts to help them define and implement fair, consistent reward programmes that align to their business strategy and workforce.

Other owned benefits

Access to consumer technology

  • Let’s Connect - delivers a benefit scheme that allows employers to give their employees affordable access to the latest consumer technology and a variety of high-end products from leading manufacturers. Employees can spread the cost either by salary sacrifice or net pay arrangements.

Our business model Our business model

Our business model

We are improving the lives of the UK workforce

Meet our board Meet our board

Meet our board

The Board has a combined wealth of knowledge and experience to help the business achieve success

Corporate Governance Corporate Governance

Corporate Governance

The Board continues to have a significant role to play in establishing the culture of the business

Meet our Senior Leadership Team Meet our Senior Leadership Team

Meet our Senior Leadership Team

An introduction to our Senior Leadership team

Our Markets Our Markets

Our Markets

The key themes of our business

Our story Our story

Our story

Protecting the unprotected since 1984

Policyholders